Our product comes with 30-day Return Policy. Shipping not included. Product must be returned with original package contents in unused condition.
Expected Shipping Times
We will make every attempt to ship out your order as soon as possible.
Orders placed Monday through Saturday by 2:00pm Central Time will generally leave our warehouse by the next business day. Orders placed after 2:00 p.m. CST or on Sunday and holidays will generally leave our warehouse within 2 business days.
Our product comes with a 1-year manufacturer warranty. This warranty is valid for any defects by our manufacturer. This warranty does not cover customer-damaged product, damage during shipping (see shipping for information on damaged goods during shipping), damage by product misuse, and other acts of God that cannot be controlled by Big Red's Neat Stuff, LLC.
Items damaged in shipping
If your product was damaged in transit, we will gladly send you a replacement.
Return Processing Time and Notification
Once Big Red's Neat Stuff, LLC has received your returned item(s), we will process your return within 2 business days. You will receive an email notification when the credit is applied. If you have requested an exchange, a new shipment confirmation will be sent to you and you will receive email notification of your new shipping information. If there are any issues or problems with your return/exchange, Big Red's Neat Stuff will notify you via telephone or email.
Thanks for shopping at BigRedsLLC.com.
Big Red's Neat Stuff, LLC
P.O. Box 944
Boulder Junction, WI 54512